You asked about Customer Service
163 people built something like it. 29 are gone.
That is 21% of the ones whose fate we could settle, against 23% across the whole register. 22 were acquired.
| Launched | What it was | Today |
|---|---|---|
| 2022-07-26 | cycle.app | unverified |
| 2015-06-01 | YCGo1 A learning platform that enables you to train your staff or customers. · go1.com | still up |
| 2014-01-01 | YCWeave Customer communication and payments platform. · getweave.com | acquired |
| 2022-06-24 | beau.to | still up |
| 2011-06-01 | YCSegment Software and APIs to collect, clean, and control customer data. · segment.com | acquired |
| 2014-06-01 | YCFront Customer communications hub for building strong relationships · front.com | still up |
| 2022-01-24 | habitate.io | unverified |
| 2012-06-01 | YCPlivo Voice AI Agents for customer engagement, including WhatsApp, SMS &… · plivo.com | still up |
| 2022-04-26 | juphy.com | still up |
| 2022-06-27 | thrivedesk.com | still up |
| 2022-07-26 | dock.us | still up |
| 2022-10-04 | thena.ai | still up |
| 2018-01-01 | Contact center AI platform. · observe.ai | still up |
| 2022-02-15 | altumanalytics.com | still up |
| 2022-07-25 | ab.bot | gone |
| 2011-01-01 | Customer loyalty and payments platform for small businesses. · fivestars.com | acquired |
| 2022-06-29 | simpu.co | still up |
| 2022-01-12 | chaty.app | still up |
| 2016-06-01 | Customer support as a service. · hioperator.com | still up |
| 2022-05-03 | breadcrumbs.io | still up |
| 2020-06-01 | YCJusto Helps restaurants take online orders directly from customers · getjusto.com | still up |
| 2022-07-04 | shiftx.com | still up |
| 2022-03-14 | cloodot.com | still up |
| 2022-03-02 | PHSales & Onboarding Playbooks by Accord — Win more deals & launch customers faster, startup playbooks inaccord.com | still up |
| 2022-02-18 | getshoutout.com | still up |
| 2022-02-07 | outdoo.ai | still up |
| 2022-04-05 | helpscout.com | still up |
| 2022-03-14 | wireframepro.mockflow.com | still up |
| 2022-03-07 | atlas.so | still up |
| 2022-02-10 | onboard.io | still up |
| 2011-06-01 | Engage customers through personalized omni-channel messaging · onesignal.com | still up |
| 2022-02-22 | mobileapp.labidesk.com | still up |
| 2022-05-16 | ortto.com | still up |
| 2022-04-11 | boardana.com | still up |
| 2022-10-20 | voiceform.com | still up |
| 2017-01-01 | YCSoomgo Local services marketplace that connects providers with new customers · soomgo.com | acquired |
| 2023-01-01 | YCPylon The Agentic Support Platform purpose-built for B2B. · usepylon.com | still up |
| 2019-06-01 | Customer data collection, safeguarding, & activation for healthcare · freshpaint.io | still up |
| 2022-04-19 | spiti.xyz | gone |
| 2022-03-25 | pivony.com | still up |
| 2022-05-06 | tocoway.com | gone |
| 2021-03-17 | shoutout.so | unverified |
| 2022-03-01 | fogbender.com | still up |
| 2016-06-01 | YCWorkRamp The All-in-One Learning Platform · workramp.com | acquired |
| 2019-01-01 | The phone that gives families peace of mind about aging parents · communityphone.org | still up |
| 2021-06-01 | We help Accountants automate work and serve their customers online · contalink.com | still up |
| 2021-06-01 | YCAmenli Offers insurance to customers in a convenient & transparent way · amenli.com | still up |
| 2020-06-01 | YCSafeBase Trust Center platform that scales customer security reviews · safebase.io | acquired |
| 2019-06-01 | YCLineLeap LineLeap gets customers to the fun, faster. · lineleap.com | still up |
| 2019-01-01 | YCJuziBot Intercom for WeChat, help companies to acquire, engage, retain… · juzibot.com | still up |
| 2023-09-20 | iwantthisstartup.com | gone |
| 2021-01-01 | AI-powered customer service for startups · cloudhumans.com | still up |
| 2019-06-01 | AI customer reputation & performance management for restaurant chains. · superorder.com | still up |
| 2009-06-01 | YCOlark Olark gives you an AI agent that works your marketing funnel 24/7 · olark.com | still up |
| 2023-01-01 | YCYuma AI The AI Support Agent for Ecommerce · yuma.ai | still up |
| 2023-03-08 | forethought.ai | still up |
| 2023-01-01 | YCClueso Create beautiful videos & docs for any product or process in minutes · clueso.io | still up |
| 2025-06-01 | YCFlai We Bring Customers to Your Dealership · useflai.com | still up |
| 2023-06-08 | bucket.co | moved |
| 2022-08-04 | highlight.io | moved |
How this compares
Y Combinator reports its own outcomes, including acquisitions. The other two are judged by asking the domain, so they are not measured the same way and are never averaged together.
Older launches have had longer to die, so this slope is expected. A year that broke it would mean something is wrong with the checking.
The register re-probes every domain it holds. Some that answered last month stop answering. We send that list — what went quiet, and what it was — once a month. Nothing else.
How this was made. Show HN entries are every post from 2021 to 2023 with at least five points that linked to its own domain; code hosts and free hosting are excluded, because a repository outlives the effort behind it. Product Hunt entries needed 100 votes — a far higher bar, so they are the promoted top slice rather than a like-for-like sample. Both are judged by asking the domain whether it still answers: gone means it no longer resolves, refuses the connection, serves a parking page, or says plainly that it shut down. An HTTP error is not counted as gone — a server answering 404 is one somebody still pays for, and an audit of 25 gone-calls found two such sites alive with only a moved homepage. Y Combinator entries use the status YC publishes itself, which is why only those can say acquired. Squatted domains — a lapsed name now serving somebody else's site — are not detected, so these figures run slightly low.