You asked about Customer Support
15 people built something like it. 3 are gone.
That is 25% of the ones whose fate we could settle, against 23% across the whole register. 3 were acquired.
| Launched | What it was | Today |
|---|---|---|
| 2021-01-01 | YCChatwoot The modern, open source, self-hosted AI customer support platform · chatwoot.com | still up |
| 2021-01-01 | AI Assistant for Customer Support · firstsupport.ai | still up |
| 2021-06-01 | We help Accountants automate work and serve their customers online · contalink.com | still up |
| 2021-06-01 | YCAmenli Offers insurance to customers in a convenient & transparent way · amenli.com | still up |
| 2021-01-01 | AI-powered customer service for startups · cloudhumans.com | still up |
| 2021-06-01 | YChotglue Native user-facing SaaS integrations for your customers · hotglue.com | still up |
| 2021-01-01 | YCPrequel Helping B2B co's sync data to their customers · prequel.co | still up |
| 2021-01-01 | YCFlowEQ No-code workflow tool · floweq.com | still up |
| 2021-06-01 | YCHilos Close and activate your customers on WhatsApp · hilos.io | acquired |
| 2021-06-01 | YCAbbot Your Customer Success Co-Pilot · ab.bot | gone |
| 2021-06-01 | YCLaudable App for B2B companies to find customer stories and advocates · laudable.com | acquired |
| 2021-06-01 | YCBeau Workflows for repetitive customer-facing tasks · beau.to | still up |
| 2021-06-01 | YCBuzzle Automatic voice-of-customer trends & metrics from sales conversations. · buzzle.ai | gone |
| 2021-01-01 | The network where sales teams connect to share customer introductions. · partnered.com | acquired |
| 2021-01-01 | Turbocharge customer acquisition through exclusive SaaS partnerships · huddlefire.com | gone |
How this compares
The register re-probes every domain it holds. Some that answered last month stop answering. We send that list — what went quiet, and what it was — once a month. Nothing else.
How this was made. Show HN entries are every post from 2021 to 2023 with at least five points that linked to its own domain; code hosts and free hosting are excluded, because a repository outlives the effort behind it. Product Hunt entries needed 100 votes — a far higher bar, so they are the promoted top slice rather than a like-for-like sample. Both are judged by asking the domain whether it still answers: gone means it no longer resolves, refuses the connection, serves a parking page, or says plainly that it shut down. An HTTP error is not counted as gone — a server answering 404 is one somebody still pays for, and an audit of 25 gone-calls found two such sites alive with only a moved homepage. Y Combinator entries use the status YC publishes itself, which is why only those can say acquired. Squatted domains — a lapsed name now serving somebody else's site — are not detected, so these figures run slightly low.